Who we are
PR Collections is an online jewellery store. Our website address is https://prcollections.com.au. You can contact us at pr2026collections@gmail.com.
What personal data we collect
When you place an order or create an account, we collect the information needed to process and deliver your order:
- Your name, email address, and phone number
- Billing and shipping address
- Details of the products you ordered
- Account login details, if you create an account
Payments
Payments are processed securely by WooPayments (powered by Stripe). Your full card details are sent directly to the payment processor and are never stored on our servers. Stripe’s privacy policy is available at https://stripe.com/privacy.
How we use your data
- To process and ship your orders
- To send order confirmations and shipping updates by email
- To respond to your enquiries and support requests
- To meet our legal and tax record-keeping obligations
We do not sell your personal information to anyone.
Cookies
Our store uses cookies to keep track of your cart contents while you browse, to keep you logged in to your account, and to remember basic preferences. These cookies are required for the store to function.
Who we share your data with
We share data only with the services needed to run the store: our hosting provider (Hostinger), our payment processor (WooPayments / Stripe), and postal carriers who deliver your order (they receive your name and shipping address only).
How long we retain your data
We keep order records for as long as required for tax and accounting purposes. If you have an account, your information is retained until you ask us to delete it.
Your rights
You can request a copy of the personal data we hold about you, or ask us to correct or delete it, by emailing pr2026collections@gmail.com. This does not include data we are required to keep for legal, tax, or security purposes.